Shipping policy
D2T Shipping Policy — Built on Integrity, Precision, and Trust
At Dangerously2Tough (D2T), every order is treated like a covenant. When a customer invests in our pieces, they’re investing in resilience, identity, and the energy our brand stands for. Our shipping policy reflects that same commitment — clear, reliable, and rooted in respect.
---
1. Order Processing
All D2T orders are processed within 1–3 business days.
Each piece is inspected for quality before leaving our facility.
Once your order is prepared, you will receive a confirmation email with tracking details so you can follow your package every step of the way.
---
2. Shipping Methods & Delivery Estimates
We partner with trusted carriers to ensure safe, timely delivery. Delivery windows are estimates provided by the carrier.
• Standard Shipping — Estimated 3–7 business days
• Expedited Shipping — Estimated 2–3 business days
• Express Shipping — Estimated 1–2 business days
Once a package is transferred to the carrier, transit timelines are outside of D2T’s control, but we remain available to support you.
---
3. Transparent Shipping Rates
Shipping costs are calculated at checkout based on your location, package weight, and selected shipping speed.
D2T does not add hidden fees — transparency is part of our brand’s integrity.
---
4. Real‑Time Tracking
Every D2T shipment includes tracking.
Customers are encouraged to monitor updates directly through the carrier.
Our team will assist when needed, but carriers maintain control over delivery routing and timing.
---
5. Lost, Stolen, or Damaged Packages
We protect our community. If something goes wrong, we take it seriously.
Lost Packages
A shipment is considered lost if it has not arrived within 10 business days after the estimated delivery date.
Customers must submit a Lost Package Claim so we can investigate and resolve the issue.
Stolen Packages
If tracking shows “Delivered” but the package is missing, customers must file a Stolen Package Report within 48 hours.
A police report may be required before a replacement is issued.
Damaged Items
If your order arrives damaged, notify us within 48 hours with photos of the item and packaging.
Approved claims will be replaced or credited.
---
6. Address Accuracy
Customers are responsible for providing a complete and accurate shipping address.
If an address correction is needed, contact us within 12 hours of placing your order.
D2T is not responsible for packages shipped to incorrectly provided addresses.
---
7. International Shipping
D2T ships worldwide.
International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
Delivery times vary by destination and customs processing.
Learn more: International Shipping Rules
---
8. Delivery Issues & Carrier Responsibility
Once a package is in the carrier’s possession, liability for transit and delivery shifts to the carrier.
D2T will advocate for you, but we cannot override carrier decisions or timelines.
---
9. Customer Support
Our community is everything.
For any shipping‑related questions, contact our Support Team.
We respond within 24 hours because your trust matters.